FAQ
📌 TeeOrbit FAQ
Welcome to the TeeOrbit Help Center! Below are answers to our most frequently asked questions. If you still need help, feel free to contact us — we're always happy to assist.
🛍️ Orders & Products
Q: What types of T-shirts do you sell?
A: TeeOrbit offers high-quality, graphic T-shirts inspired by music, sports, motivation, and kids' themes. Our designs are printed on soft, breathable cotton using eco-friendly inks.
Q: Do you offer custom T-shirt designs?
A: Yes! We do offer custom design services. Whether it's for a special event, team, or personal idea, we’re happy to bring your vision to life. Just reach out to us at [support@teeorbit.com], and we'll help you create something unique.
Q: How do I choose the right size?
A: Each product page includes a detailed size chart. We recommend checking your measurements before ordering to ensure the best fit.
🚚 Shipping & Delivery
Q: Do you ship worldwide?
A: Yes! TeeOrbit proudly ships to customers around the globe.
Q: How long will my order take to arrive?
A: Our average production time is 2–5 business days, and shipping times vary by location:
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USA & Canada: 3–7 business days
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International: 7–15 business days
You’ll receive tracking info via email once your order ships.
Q: Which shipping carrier do you use?
A: Orders are shipped via reliable global carriers such as USPS, FedEx, and regional partners, depending on your location.
🔁 Returns & Exchanges
Q: What is your return policy?
A: We accept returns and exchanges within 14 days of delivery for unworn, unwashed items. Please contact us at [support@teeorbit.com] with your order number to start the process.
Q: My item arrived damaged or incorrect — what should I do?
A: We're so sorry! Please email us with a photo and your order number within 7 days of delivery. We’ll send a replacement or offer a full refund right away.
We only accept returns or offer replacements for defective, damaged, or incorrect items. Because our products are made to order, we cannot accept returns for reasons such as wrong size selection or change of mind. Please double-check your order details before completing your purchase.
💳 Payments & Checkout
Q: What payment methods do you accept?
A: Currently, we accept PayPal. It's a fast, secure, and trusted way to pay using your PayPal balance or linked debit/credit card.
Q: Do I need a PayPal account to place an order?
A: Not necessarily! You can pay using a debit or credit card through PayPal’s guest checkout without creating an account.
Q: Are other payment methods coming soon?
A: Yes! We're working on adding more secure payment options soon to give you even more flexibility at checkout.
🖨️ Printing & Quality
Q: Who prints your T-shirts?
A: Most of our products are printed and fulfilled by Swiftpod, a trusted on-demand printing provider known for top-quality prints and fast, reliable service.
Q: Will the print fade or crack?
A: No worries — our prints are created with high-quality, durable inks designed to last through many washes. For best results, wash inside out in cold water and tumble dry low.
How to Order a Custom T-Shirt from TeeOrbit?
❓ Need Help?
Still have questions?
Contact us at [richardgr733@gmail.com] or reach out via our contact form. We usually respond within 24 hours!